Pillows Grand Boutique Hotel Maurits at the Park - Small Luxury Hotels

Got a fire alarm in the middle of the night which seriously affected the rest, the hotel did nothing but just an apology letter, staffs are generally not proactive and not so friendly.

Very good

房間很小但足夠了，設施和用具都很好，環境很好，旁邊就是公園，離市中心也不遠；早餐選擇合適，非常舒適，讓假期完美

作為small Luxay hotel 應該是過關的

Great experience , the room fantastic, the staff so incredible attentive and willing to solve any problem you may have. I can say everything was great, breakfast, dinner checking in and out procedure. The rooms are gorgeous, new and all details are so well thought that you are just wishing you can stay longer,,,,quiet environment, beautiful park area, although only 10 minutes away from busy downtown Amsterdam.

Everything was 5 five star from the second I booked the hotel. Our room was ready early which was a real treat. We arrived at 10:30am wiped out from our flight. We were welcomed into the lounge and had a delicious coffee and amazing pastry. Their coffee bar in the lounge is amazing. The front desk team (wonderful Alexia and Make) lead us into the lounge and told us all about the hotel. We then met the concierge (Stephan)-He explained the history of Amsterdam and many neighborhoods that we should check out. The following day we spoke with their other concierge (Yohan) who was so helpful highlighting the walking routes we took on our map. Our room was perfect- so very comfortable, loved all of the amenities in the room were so well thought of...... the shower, robe, bath products,spacious rain shower and we loved the bathroom window looking out to the park. The super high ceilings and tall windows were beautiful. The bed was so comfortable, amazing bedding and sheets and cozy pillows. The reading lights, bottles of water, nightly chocolates by the bed side was a wonderful touch. The pastry chef from the hotel sent the most delicious 'pillow' shaped dessert for my mother's birthday with a very thoughtful note wishing us a nice visit. I highly recommend enjoying the incredible gym, the sauna, the hydro massage, the roof top bar perfect for sunset drinks, the restaurant overlooking the park! We enjoyed a delicious breakfast each morning and a dinner at the restaurant. The hotel is situated in a quiet park of the city which we loved. only a short walk to take the tram to head into the heart of the city. We enjoyed walking from the hotel to all of the attractions. The hotel has thought of everything to make our trip incredible. Customer Service was beyond anything I have ever experienced before. I will highly recommend your hotel to anyone going to Amsterdam.