W Changsha

I stayed for 3 nights over Christmas at the W Hotel and it went above and beyond all expectations! From the sleek, modern design to the impeccably clean facilities. It felt very festive as windows and tables were adorned with delightful Christmas decorations, the highlight was the lovely pink tree on the first floor, it was super cute! The entire staff's commitment to ensuring my stay was exceptional deserves high praise. They catered to every need with a level of care and attentiveness that exceeded all expectations. Day 1: Lovely plate of fruit. Day 2: Cute knitted pouch with candy. Day 3: Xmas-plate of fruit and chocolate log. Plus a big shout out to Eric, who was super attentive and assisted in organising my Christmas Eve afternoon tea and the delicious 5-course Christmas Day meal. (It was pricey at 1288, but included the regular buffet, and a gorgeous red basket with gifts plus an oversized bag! So was worth it.) The bar/chill out area seems to be the hangout place. The energetic atmosphere on Christmas Eve was super cool. There was a runway showcasing several models and a cool DJ. It added an exciting vibe to the festivities, making the evening memorable. Furthermore, the huge swimming pool and changing room facilities felt luxurious, only thing missing was a jacuzzi, although sauna and steam room were great. Additional info: hotel is connected to the mall, line 2 metro is accessible via the mall which made is super convenient to travel around the city. Definitely recommend staying here! This W Hotel flawlessly combines luxury, sophistication, and a vibrant atmosphere, making it a standout hotel.

The service of this W hotel in Changsha is one of the best which I visited the same group in Hong Kong or other Asian countries before. Rooms is very modern and good decide for User friendly. The location is also very excellent as shopping and restaurant inside the same building which is good as usual

Love the decor curated by the hotel for my note on our wedding anniversary. Room is huge, cosy and clean. Small lapses in the restaurant due to coffee and egg table requests but otherwise attentive. Location is about 30mins away from all the actions but next to a mall and a train station. Was attended by Dimond at the reception and she is great along with other staff.

Well service in W hotel, all staffs and manager are really nice and they always concern what we want. This is my parents who 50s anniversary and they set up a great decoration in the room which surprised us.

Absolutely incredible stay from the moment you step foot on the property and until you leave. The staff prepared a lovely card and gift in our room to celebrate our honeymoon. The hotel pool was a lifesaver during the 35+ heatwave. Breakfast was excellent with a huge variety to choose from. Rooms are spotless, there are western TV channels and great soundproofing between rooms and to the street below.

This is the second time staying at W hotel Changsha, the quality is tremendous as always. Nice room, convenient location, warm service provided me fantastic hospitality. Thanks to their housekeeper Rudy who had good communication with me and met all my needs efficiently.