Paihia Beach Resort & Spa Hotel

Slightly tired with some maintenance due. Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!. Staff great, rooms really good and quiet considering the location. It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.

We stayed here for 4 nights in July 2025. We had rooms 404 and 405 which were studio rooms on the top floor. During our stay there was extremely heavy rain and room 405 which was at the end of the building became quite damp and very musty smelling. We suspect that being on the end of the building it was subject to leaking internally, however there were no obvious leaks, just a wet mouldy smell which was very unpleasant. 404 was absolutely fine. The hotel itself is one of the nicer places to stay in Paihia, but is not what I consider 4 star. The resort itself is quite tired and dated, although it was clean and the views are outstanding especially from the top floor. We had breakfast each morning and dinner one night. The breakfasts were perfectly okay, although not much variety on the menu at all, especially for those wanting a light breakfast option. Dinner was not great. I had the seafood pasta which had prawns and a piece of fish which I suspect was frozen it was so awful. The prawns were nice but the pasta was sweet and not at all an authentic italian dish which I found very disappointing. My husband and son had the slow cooked beef, and while it was much better than the seafood option, was not fall off the bone tender at all, so was also a let down for the price tag. The highlight of this hotel were the staff who were all very nice, polite and keen to please. With a bit of money spent on refurbishing the place and attention to the restaurant offerings, the place would be very good. I hear the spa is excellent but cannot comment on this, as it was booked out during our stay.

Hot pools very good and also excellent location meant our car was unsed during our stay. The menu choice was notvas good as previusly.Al so lack of bar snack menu. A negative was the fee for using a visa debt card!